Guide · updated 28 October 2026

Looking after a parent’s medicines
from another city.

To look after a parent’s medicines from far away, keep an up-to-date list of everything they take, use one pharmacy where you can, set up reminders that reach them, and agree who nearby can check in. With their permission, talk to their doctors and attend appointments, in person or by video. Bring the list to every appointment.

Keep one up-to-date medicine list

The US National Institute on Aging suggests a list with each medicine or supplement, what it’s for, the dose, when it’s taken, when it started and who prescribed it, plus any allergies. Share it with every doctor and pharmacist, and keep a copy with your parent.

One pharmacy, and refills before they run out

Filling every prescription at one pharmacy lets the pharmacist see the whole picture; if that isn’t possible, give each pharmacy the list. Get to know the pharmacist, and order refills up to a week before a medicine runs out. Some pharmacies deliver.

Reminders that reach them

Phone alarms, a call at dose times and weekly pill organisers all help, though the NHS notes that pill organisers don’t suit every medicine, so ask the pharmacist. AlongWell can send each dose to your parent’s WhatsApp; their reply marks it in your app, and you hear if a dose isn’t marked.

Help nearby

With your parent’s agreement, ask neighbours, friends or relatives who see them often to check in and to call you if something seems wrong. If a care worker visits, arranging the visit around a medicine time can help.

Doctors and permission

Your parent decides how much of their health information you can see. In the US, doctors need written permission before they share it with you; rules differ elsewhere, so ask their doctor’s office what they need. With permission, you can join appointments, including video ones.

On visits and at appointments

Ask your parent beforehand what they’d like to do during your visit, and look at whether medicines are being taken and appointments kept. Before an appointment, gather questions from your parent and anyone else helping, bring the medicine list, including anything another doctor prescribed, and take notes.

Questions

How can I help my parents with their medicines from another city?

Keep an up-to-date medicine list, use one pharmacy where possible, set up reminders that reach them, and ask someone nearby to check in. With their permission, talk to their doctors and join appointments.

How do I remind my elderly parent to take medicine?

Phone alarms, a call at dose times or a pill organiser can help. AlongWell can send each dose to their WhatsApp, and tells you if a dose isn’t marked.

What should a parent’s medicine list include?

Each medicine and supplement, what it’s for, the dose, when it’s taken, when it started and who prescribed it, plus any allergies.

Sources

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